Communication via ANT+ and via Bluetooth are both wireless communications and can be affected by interference causing loss of communication between the Zycle roller or ZBike and the current simulation software.
Here are some recommendations to avoid possible interference.
If you have any other wireless device such as a mouse or keyboard, telephones, intercoms, etc., close to the PC, turn them off or move them away before starting the training session.
If you're using a USB ANT+ antenna, also try to connect it using a USB extension cable (about 50-100 cm), so that it is separated from the computer or tablet and thereby improve signal reception.
In the case of Zycle rollers, the static current generated by the friction of the rear wheel and the metal cylinder can also cause interference, so it is recommended to that you don't train in dry environments and that you follow the recommendations regarding the tyre to be used according to the following article about recommended tyres. See>